Welcome to the CDSM Blog Feed
Here you can read about our latest blog posts, news and keep up to date on any events that we are attending.
What’s wrong with customer services?
We are hearing more and more stories about poor service – why? It doesn’t matter if your turnover is £1 or £100 Million Pounds, we know good customer service is paramount for any company. So, what's gone wrong?
Want New Employees to Stick Around? Use Digital Onboarding! [Infographic]
Onboarding is a challenge for every L&D manager, no matter what your strategy is!
Facts about neuroscience that you need to know… [Infographic]
Neuroscience… it’s the hot topic in Learning & Development at the moment. But what exactly is it, and what should it mean to you?
3 Ways the UK Automotive Sector Can Become More Competitive – [Infographic]
At CDSM, we have a lot of experience in helping companies within the automotive sector, and consequently are now in a position to have expertise to share.
The DOs and DON’Ts of Customer Service
We know Customer Service is paramount, but we all still hear horror stories about poor service – why?
Stop, Collaborate, and E-Learn – [Infographic]
If you want to plug that dawning skills gap, widen your network, or just share your valuable experiences to make the market flourish further, clubbing together can make your projects even more exciting, and your customers even happier!
Infographic: Boost Your Training with the Neuroscience of Education
In recent years, neuroscience research has made findings that could transform training and education. We’ve popped the results into our infographic-o-whizz-9000.
Infographic: E-Learning Paints a Pretty Picture
A handy CDSM infographic that summarises the latest US Government research carried out on e-learning effectiveness and how it will boost online results.