The DOs and DON’Ts of Customer Service

Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them. – W. Edwards Deming

We know Customer Service is paramount, but we all still hear horror stories about poor service – why? Here at CDSM, we believe that every instance of Customer Service should be:

  • Friendly
  • Knowledgeable
  • Responsive
  • Quick
  • …and Awesome!

To this effect, we’ve created a cool infographic on the DOs and DON’Ts of Customer Service. Check it out – and meet CDSM’s Customer Service and Support team while you’re at it!

Click here to access the text only version of the Infographic

Customer Service Infographic

To find out more about our services, please don’t hesitate to get in contact. Alternatively, if you would like to keep up to date with the goings on in-house, then subscribe now for info straight to your inbox.